Questions about Columbia House? Ask them here, Part II
#1176
Suspended
Re: Questions about Columbia House? Ask them here, Part II
I am having trouble logging in to my new account.I enrolled a couple of days a go.
When I enter my username and password,it says that the information entered does not match their records.
So than I try logging in by using my account number,which I found in an email they sent today(one says,"..You've now been granted access.The other email they sent says,"see what Columbia House can do for you").
That doesn't work either,and this shows up;
The Account Number or ZIP code you entered is not valid. Please try again. Your Account Number can be found on an order card, invoice, or Welcome email.
So now I don't even know if my application was rejected...???
When I enter my username and password,it says that the information entered does not match their records.
So than I try logging in by using my account number,which I found in an email they sent today(one says,"..You've now been granted access.The other email they sent says,"see what Columbia House can do for you").
That doesn't work either,and this shows up;
The Account Number or ZIP code you entered is not valid. Please try again. Your Account Number can be found on an order card, invoice, or Welcome email.
So now I don't even know if my application was rejected...???
#1179
Re: Questions about Columbia House? Ask them here, Part II
^Since you have an email with a account number you could either call or send an email asking the account status. I do not know the current phone number but do not use it as it's now a toll call and email has always worked very well for me.
For the DVD club:
[email protected]
For the TVonDVD club:
[email protected]
Those "you've been authorized" emails typically have a "check the status of your account" link at the bottom. You might try that first.
For the DVD club:
[email protected]
For the TVonDVD club:
[email protected]
Those "you've been authorized" emails typically have a "check the status of your account" link at the bottom. You might try that first.
#1180
Re: Questions about Columbia House? Ask them here, Part II
Does anyone know what "claimed" means in the order history? I had 2 orders that they said they shipped. Then they changed it in my order history from "shipped 3/18" to "claimed 04/04." And the other order they changed to backordered. from shipped. Thanks for any information on this "claimed" word. This is a regular order not an enrollment order.
#1181
DVD Talk Limited Edition
Re: Questions about Columbia House? Ask them here, Part II
Does anyone know what "claimed" means in the order history? I had 2 orders that they said they shipped. Then they changed it in my order history from "shipped 3/18" to "claimed 04/04." And the other order they changed to back-ordered. from shipped. Thanks for any information on this "claimed" word. This is a regular order not an enrollment order.
#1183
Re: Questions about Columbia House? Ask them here, Part II
anyone ever try to open an account online and get the message below? I called them up and the message means the application won't be approved. I have never not made a payment or violated any terms of commitment.
Thank You For Your Interest
Thank you for your membership application. Your enrollment package will be sent upon successful processing and verification of your requests. Should you have any questions, please contact our Customer Service Department.
Member Service Center
PO Box 6325
Camp Hill, PA 17012-6325
Thank You For Your Interest
Thank you for your membership application. Your enrollment package will be sent upon successful processing and verification of your requests. Should you have any questions, please contact our Customer Service Department.
Member Service Center
PO Box 6325
Camp Hill, PA 17012-6325
Since you mentioned in the other thread you're attempting to use a better offer than the standard I'm also wondering if that's the issue. It may not be valid even though you can seemingly go through the enrollment process. That could be their way of disabling it.
Until the new owners I would normally have 2 of each type account open at once. I'd cancel/close one a couple of weeks prior to another attempt. Because of the great deals elsewhere the past year I've not cycled them like in the past and currently have only 2 accounts. One DVD and one TVonDVD. Both are fulfilled. Since I'm planning on attempting another TVonDVD account in the next few weeks I'll post the results.
#1184
Re: Questions about Columbia House? Ask them here, Part II
it' been a while since I joined and the first post of the enrollment thread hasn't been update in 4 years. I know CH ownership has changed and thejester is not able to mine for codes like he used to.
1. What is the best enrollment code for the DVD Club -- and what is it specify?
2. What are people avg now for a full enrollment and what are the conditions necessary (like you have to get free shipping/B1G1, etc). I know you used to avg 4.80 a disc if you got free shipping and B1G1.
3. Are the free shipping/B1G1 codes actually showing up on a regular basis.?
There are a few things that I want that are not at BL .
1. What is the best enrollment code for the DVD Club -- and what is it specify?
2. What are people avg now for a full enrollment and what are the conditions necessary (like you have to get free shipping/B1G1, etc). I know you used to avg 4.80 a disc if you got free shipping and B1G1.
3. Are the free shipping/B1G1 codes actually showing up on a regular basis.?
There are a few things that I want that are not at BL .
#1185
DVD Talk Legend
Re: Questions about Columbia House? Ask them here, Part II
it' been a while since I joined and the first post of the enrollment thread hasn't been update in 4 years. I know CH ownership has changed and thejester is not able to mine for codes like he used to.
1. What is the best enrollment code for the DVD Club -- and what is it specify?
2. What are people avg now for a full enrollment and what are the conditions necessary (like you have to get free shipping/B1G1, etc). I know you used to avg 4.80 a disc if you got free shipping and B1G1.
3. Are the free shipping/B1G1 codes actually showing up on a regular basis.?
There are a few things that I want that are not at BL .
1. What is the best enrollment code for the DVD Club -- and what is it specify?
2. What are people avg now for a full enrollment and what are the conditions necessary (like you have to get free shipping/B1G1, etc). I know you used to avg 4.80 a disc if you got free shipping and B1G1.
3. Are the free shipping/B1G1 codes actually showing up on a regular basis.?
There are a few things that I want that are not at BL .
7 titles for $12.89 with 2 to buy in the next 2 years.
2. It's hard to say what the average cost will be. CH has had a glitch in the past where they counted the free title in a BOGO order as a fulfillment, so the average cost was quite low.
3. The best code right now is 801490. It's a buy 1(Blu-rays qualify for the paid title), get 2 free. Unfortunately, this code doesn't stack with a free shipping offer. Site wide free shipping promotions are less common these days as well.
#1186
Re: Questions about Columbia House? Ask them here, Part II
I am supposed to fulfill my account by may 27 2011. I placed one order for a preorder with clockwork orange BD which ships on may 31. I used code 801490. I was wondering if preorders are alright if they dont ship before the fulfillment date. I was also looking at the Unknown BD which doesnt ship until June. Is it OK to use these. Thanks for any help.
#1187
DVD Talk Hall of Fame
Thread Starter
In the thread "Enrollment Codes Part II" there are 8 total posts for the entire year 2011 so far, and over half of those posts are about editing browser preferences, by definition that's not about enrollment codes.
If that thread has few or none watching, then nobody is going to be answering my questions.
This entire site is here to help people and impart information, not be legalistic about the names of the threads.
More than likely since the number of participants is not the same as it was in years past the enrollment code thread and the sale code thread should be officially combined.
If that thread has few or none watching, then nobody is going to be answering my questions.
This entire site is here to help people and impart information, not be legalistic about the names of the threads.
More than likely since the number of participants is not the same as it was in years past the enrollment code thread and the sale code thread should be officially combined.
The problem is that the "new" Columbia House just doesn't have competitive prices and deals the way the old club did. That, in turn, means that far fewer people follow the various topics here than was the case a few years ago. So, don't expect a lot of responses to questions about optimizing enrollments at CH. There just aren't many good enrollment options, especially for the majority of us who have switched from DVDs to Blu-ray Discs.
I keep a CH account open on the off-chance that CH does throw a good sale offer at us, but cycling enrollments? Not a chance until/unless they create a really good BD enrollment offer*.
[*Edit: It appears that a large number of BDs can be used for enrollment now, although it remains to be seen if it is "real".]
Last edited by lizard; 04-17-11 at 03:53 PM.
#1188
DVD Talk Hall of Fame
Thread Starter
I am supposed to fulfill my account by may 27 2011. I placed one order for a preorder with clockwork orange BD which ships on may 31. I used code 801490. I was wondering if preorders are alright if they dont ship before the fulfillment date. I was also looking at the Unknown BD which doesnt ship until June. Is it OK to use these. Thanks for any help.
#1189
Re: Questions about Columbia House? Ask them here, Part II
I went for the Illusionist BD which shps May 10. But I hope clockwork orange BD is alright. Thanks for your input. I will call them if it is a problem in May and hope for the best.
I am surprised this question has never been asked before. Or this issue hasn't been encountered by anyone.
I actually forgot to fulfill this account and only remembered when they emailed me a warning email.
I am surprised this question has never been asked before. Or this issue hasn't been encountered by anyone.
I actually forgot to fulfill this account and only remembered when they emailed me a warning email.
#1190
Re: Questions about Columbia House? Ask them here, Part II
^I think the main reason this has not come up before is that many (most?) of us here used to cycle accounts with high frequency. We never had an account unfulfilled long enough for this to ever be an issue. Even now when I cycle an account I'll get it fulfilled within a month or two at most. All appearances are that most people who found these threads would start the open/fulfill/close cycle themselves within weeks after reading about the process. I was one of those. I stumbled across this forum looking for offer codes. Even though I cycled book and CD club accounts for decades the thought never occurred to me to do this with DVDs until I found these threads! That's because I was using the "sponsor a friend" way of account cycling and CH DVD club had *horrible* offers when doing that while the book/CD clubs offered the *best* deals that way.
#1191
Re: Questions about Columbia House? Ask them here, Part II
As Lizard indicated, if you wish to start a new enrollment code/options thread to better reflect the current climate at CH you are welcome to do so. Considering the top post of the current enrollment code thread has not been updated in almost 4 years it might be worth the effort. Frankly I'd *not* want a merger of the 2 threads as it could easily serve to confuse. There are still people who are only interested in fulfillment codes and do not want to have to wade through questions/answers about the best enrollment code to get those fulfillment codes.
#1193
DVD Talk Hall of Fame
Thread Starter
Once you are sure that the account is canceled you ought to be able to open a new one immediately. In the past, one was allowed two open accounts at the same time. Whether that policy has changed in recent years, I couldn't say.
#1194
DVD Talk Hall of Fame
Thread Starter
Of the 8 questions in the enrollment code thread in 2011, 4 are about deleting cache. So apparently people are supposed to psychically know to go to an enrollment code thread to learn how to edit browser preferences.
Nobody told those people they were in the wrong thread.
Nobody told those people they were in the wrong thread.
It makes no sense to post a question in a dying thread just to keep the thread going. A thread no one is even looking in any more.
The number of people looking for codes on these pages is a very small number. There is no reason a single thread can't be officially used for all codes. Whether they be enrollment or purchase codes.
No matter what you guys say I am more logical than you, and I'm much smarter than you. End of story.
There are a number of people here who have spent quite a bit of time helping others navigate the mysteries of Columbia House club memberships (I couldn't begin to count the hundreds of hours I put in to maintain resource threads here, back in the "glory days" of Columbia House memberships). Irritating them is hardly the way to get help with questions.
#1195
Banned
Join Date: Jan 2008
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Re: Questions about Columbia House? Ask them here, Part II
I ordered the OOP A River Runs Through It digibook. It has a picture of the digibook and the correct release date of 7/28/09.
1. How accurate are their listings?
2. Will I get the digibook or the regular re-release of 02/08/11?
3. If I get the regular BD can I return it?
4. Who pays shipping on returns?
5. Will they do an exchange for another title?
6. If I return it, what happens with 2 free DVDs I got?
7. On returns do they refund your CC or give you credit?
8. If you return it does it still count as a fulfillment title?
1. How accurate are their listings?
2. Will I get the digibook or the regular re-release of 02/08/11?
3. If I get the regular BD can I return it?
4. Who pays shipping on returns?
5. Will they do an exchange for another title?
6. If I return it, what happens with 2 free DVDs I got?
7. On returns do they refund your CC or give you credit?
8. If you return it does it still count as a fulfillment title?
Last edited by junglalien; 04-18-11 at 04:59 PM.
#1196
DVD Talk Ultimate Edition
Re: Questions about Columbia House? Ask them here, Part II
I asked this in the Blu Ray thread but it apparently got looked over. Did CH get rid of the "Select how many titles count towards enrollment" option? I have a couple 19.95 blu ray titles I want to purchase, but they show up as 12.97 and I cant figure out how to get them at the 19.95 price.
#1197
DVD Talk Limited Edition
Re: Questions about Columbia House? Ask them here, Part II
I asked this in the Blu Ray thread but it apparently got looked over. Did CH get rid of the "Select how many titles count towards enrollment" option? I have a couple 19.95 blu ray titles I want to purchase, but they show up as 12.97 and I cant figure out how to get them at the 19.95 price.
I hear ya though, I wish there were a way to just bump 'em up to $19.95 so they'd count for something.
#1198
DVD Talk Ultimate Edition
Re: Questions about Columbia House? Ask them here, Part II
Damn, they used to have that option but it's been years since I last cycled accounts. Now I'm bummed because I saved all my 19.95 titles to use as fulfillments.
#1199
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Re: Questions about Columbia House? Ask them here, Part II
I ordered the OOP A River Runs Through It digibook. It has a picture of the digibook and the correct release date of 7/28/09.
1. How accurate are their listings?
Fairly, although I've found that sometimes, the movies you receive when ordered are the versions you see in the stores, even if the cover art shown is not. I ordered The Town on BD and received the unrated extended version, which was NOT advertised on CH.
2. Will I get the digibook or the regular re-release of 02/08/11?
If you ordered something OOP, you will receive whatever print they stock, which will 99% be the newer version. If its OOP, its not being produced anywhere.
3. If I get the regular BD can I return it?
Yes.
4. Who pays shipping on returns?
If the package is opened, you do. If not, they do. Just write "return to sender" on it.
5. Will they do an exchange for another title?
Honestly, dont know. CH's customer service leaves something to be desired. I honestly think its been outsourced to India. Good luck getting an American that understands you & vice versa.
6. If I return it, what happens with 2 free DVDs I got?
As far as I know, nothing. They kind of get lost in the shuffle. Maybe someone else can chime in on this one.
7. On returns do they refund your CC or give you credit?
Credit card refund, if you use one.
8. If you return it does it still count as a fulfillment title?
No. The system will eventually catch up to show it as returned.
1. How accurate are their listings?
Fairly, although I've found that sometimes, the movies you receive when ordered are the versions you see in the stores, even if the cover art shown is not. I ordered The Town on BD and received the unrated extended version, which was NOT advertised on CH.
2. Will I get the digibook or the regular re-release of 02/08/11?
If you ordered something OOP, you will receive whatever print they stock, which will 99% be the newer version. If its OOP, its not being produced anywhere.
3. If I get the regular BD can I return it?
Yes.
4. Who pays shipping on returns?
If the package is opened, you do. If not, they do. Just write "return to sender" on it.
5. Will they do an exchange for another title?
Honestly, dont know. CH's customer service leaves something to be desired. I honestly think its been outsourced to India. Good luck getting an American that understands you & vice versa.
6. If I return it, what happens with 2 free DVDs I got?
As far as I know, nothing. They kind of get lost in the shuffle. Maybe someone else can chime in on this one.
7. On returns do they refund your CC or give you credit?
Credit card refund, if you use one.
8. If you return it does it still count as a fulfillment title?
No. The system will eventually catch up to show it as returned.
#1200
DVD Talk Gold Edition
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Re: Questions about Columbia House? Ask them here, Part II
CH sometimes has stock of items unavailable elsewhere so I say expect to get digibook.