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Amazon and Webcertificates - probelms?

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Amazon and Webcertificates - probelms?

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Old 06-26-01, 10:57 AM
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I checked a pre-order today because I wanted to see if it had been given the free shipping upgrade when I noticed a message saying I needed to make a payment revision. The actual order states, "We are unable to proceed with this order because we have not received a valid payment method. Please click the Edit button under Payment Method below to specify a new payment method for this order."

Granted I haven't used Webcertificates a lot, but I have used them. Since Amazon is a featured merchant on the Webcertificate site, I expected not to have any difficulty using it. I've even re-entered the account info. and I get the same message. Is this problem because I also used a promotional coupon?
Old 06-26-01, 05:15 PM
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See this thread for info - it isn't webcerts that are the problem, rather Amazon is

http://www.dvdtalk.com/forum/showthr...hreadid=119270
Old 06-27-01, 11:24 PM
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Same thing happened to me. I sent email to the Webcertificate Customer Service Dept and they fixed the problem within a day.

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