Dane

Hi,

Does anyone have the latest Promotion Code for DeepdiscountDVD?

Where can one be kept up to date with the various codes.
Thanks.

djones6746

I do not believe they have one currently.....

murpm3

DDD usually never has promotional codes.....their prices beat everyone online after shipping, so many of us order from them because of their great prices and good customer service. They havent needed to have coupons to please us!

By the way...a simple search would have given you the same results that I just gave you....just a tip for future reference.

ernestrp

Sometimes they do but not very often. I think before Xmas they had 5.00 off 100.00 order.

Once I complained about an order with them on Dvdtalk and they sent me a 10% off an order code but that was along time ago and they never did again.

The_Natural

I agree they have good prices but good customer service? C'mon

DVD DVD DVD

I have bought over $400 worth of DVD's from them in the past year. DDD not only has the best price on most DVDs, they also have one of the friendliest customer serivce team of all online e-tailers.

Delivery can be slow at times, usually 2 weeks from the date of order, but for that kind of prices and free shipping, I am patient.

It seems that some e-tailers are rather jealous of DDD eating into their DVD business, and lately there have been some threads popping up here and there complaining of DDD's customer service. Frankly I suspect that some of those posters are working for DDD's competitors, and it is rather unethical.

You only call up customer service when there is a problem. I only had to call them up 3x, out of all the orders I have placed with them, and they have all been resolved without any problems.

Stoney

Usually 2 weeks from date of order??

Jeez...I guess I've just had good luck with them. I usually get mine in a week max, a lot of time sooner. I always get preorders on the release date or ealier (with 2 or 3 exceptions). I've placed 43 orders with them in the last year, and haven't had one single problem.

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Okay, maybe I exaggerated a little, really about a week and a half, sometimes sooner.

Duckie

My experience with customer service at DDD is about as good as one could hope for. There's been short hold time, if any at all... and quick friendly resolution to any problems.

Dane

Thanks for all the replies.

TheOne

I agree they have pretty good prices and customer service. Had a problem with a defective disc (waited a month or 2 o wait it). They sent me a prepaid label. Once they received it, they sent out a new one.

Shipping is about a week to two from my experience. Although my Predator 2 preorder, they shipped a week earlier and got it on release date! Pretty good. Hopefully that would happen on my other preorders like Rocky 3.

marty888

That's your reward for living just one state away ... I've received items in one week's time, but 10-14 days is the usual for me.

The_Natural

Conspiracy Theory

Hey, maybe you work for DDD.

darkside

I buy quite a bit from them. The website has been slow at times, but lately its much improved. They are very helpful on the phone and I am very happy with their service.

ANY5546

ANOTHER Conspiracy Theory

Maybe you work for the companies trying to tarnish DDD's name?

zembla

i'd put another vote in the negative category for deep discount. i placed two orders with them last year -- waited 3 weeks + shipping on both of them (to the extent that a december 7th order did not arrive in time for christmas! and an email to customer service did not even elicit a response much less an apology). on the first order, i sent emails to customer service, and they misstated when the item would be sent (they said it was shipped several days before it was actually shipped). perhaps their phone customer service is better? moreover, a friend used deepdiscount, waited 3 weeks like i did, and was shipped 1 of 2 ordered dvds plus a different dvd she never ordered which they billed her for and which she had to go out of her way to return.
who knows, but for me it's been A LOT of aggrivation with deepdiscount. be warned.

The_Natural

Umm...I think you people have a problem.

blemansk

I just noticed that DDD is about 25 miles away from where I live. They don't happen to actually have a store do they? That would be sweet!

Oh well, at least shipping doesn't take too long. I just wish I could go pick it up.

jarsim

Not too long ago, I read in a post that, yes, you can buy DVDs in person. They do not have a "store" per se but a customer service office attached to their warehouse. Someone claimed to have bought and picked DVDs up in person. I can't remember which thread I saw this in anyway. All you would have to anyway is give them a call and ask.

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Has anyone noticed that most of the posters complaining about DDD are new posters? While the ones defending DDD are senior level posters and above?

Just pointing out some obvious trends.

5th_Wheel

I've received good service from ddd. At times their shipping is a little slow, however they do a great job of packaging my titles so waiting a few extra days for delivery is no biggie to me.

Vampyr

I'm not sure if it still works, but try 01126 for $5.00 off $100.00. I know it's not much for a $100.00 order, but their prices are great to begin with.

kmcrowl

Never had a problem with DDD. Takes about 1 week to receive DVD's here in Missouri. About the internet average for me. Just got my Repo Man tin. No dents!

Mountain Biker

Chalk up another highly satisfied customer here. They run a good business and their customer service is excellent. I've purchased many DVD's from them over the past couple years, and the only time I've ever had to call is to have a 'floater' replaced (which is done so in a courteous and timely fashion).

for DDD prices and customer service.

uvalaw2005

Another thumbs up to DDD... I also like that they change prices well in advance for upcoming price-drops, saving me on a couple occasions from spending $10-$15 more than I needed to...