Best Buy taking away Reward Zone points!
#26
DVD Talk Legend
Re: Best Buy taking away Reward Zone points!
They canceled my last membership. Now everytime I go in to look at something and maybe buy a dvd they want me to reapply. I tell them no thanks.
#27
Re: Best Buy taking away Reward Zone points!
I lost mine too, right around 90 points. I'm a little ticked but it just gives me another reason to hate BB. I only really shop there when I have gift cards. The rest of my business goes to Amazon.
#28
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Re: Best Buy taking away Reward Zone points!
i only had about 55 points, but they're gone.
i'm worried that a $500+ purchase i made on 1/30 will not go through. it shows as pending right now (i know it takes some time for it to show up).
more reasons to hate BB, i suppose.
+1 on preferring to wait for amazon. especially with the free trial period.
i'm worried that a $500+ purchase i made on 1/30 will not go through. it shows as pending right now (i know it takes some time for it to show up).
more reasons to hate BB, i suppose.
+1 on preferring to wait for amazon. especially with the free trial period.
#30
Suspended
Re: Best Buy taking away Reward Zone points!
I only really buy from BB when it's a large purchase. All small are from Amazon or eBay.
#31
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Re: Best Buy taking away Reward Zone points!
Thanks for the head's up.
I sent an email complaining about the fact I had purchases pending that would of allowed me to cash out if it didn't take them 45 days to process things now. They gave me my points back.
If you really want the points back, just send a quick email and see if they'll post them back. Can't hurt to try.
I don't shop there often either, maybe twice a year at most - usually Black Friday and for gift cards for xmas. Online is just cheaper especially with California tax.
I sent an email complaining about the fact I had purchases pending that would of allowed me to cash out if it didn't take them 45 days to process things now. They gave me my points back.
If you really want the points back, just send a quick email and see if they'll post them back. Can't hurt to try.
I don't shop there often either, maybe twice a year at most - usually Black Friday and for gift cards for xmas. Online is just cheaper especially with California tax.
#32
DVD Talk Limited Edition
Re: Best Buy taking away Reward Zone points!
I don't shop BB enough to really get upset over the 90 points I just lost....especially since it would have been awhile until I could actually get a whole $5 off.
I guess this is just the motivation for me to finally admit that BB doesn't really have much point in my buying needs anymore.
I guess this is just the motivation for me to finally admit that BB doesn't really have much point in my buying needs anymore.
#33
DVD Talk God
Re: Best Buy taking away Reward Zone points!
I haven't lost any points, but maybe because I'm a silver member until tomorrow.
I will agree that the program has become an absolute joke as compared to what it was when it started.
I will agree that the program has become an absolute joke as compared to what it was when it started.
#34
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Re: Best Buy taking away Reward Zone points!
So is this why I keep getting emails from best buy saying I have $20 certificates ready but when I log into their reward zone website it says I have $0?
#35
DVD Talk Hero
Re: Best Buy taking away Reward Zone points!
It's like that old joke about the Soviet Union having a ten month waiting list for an abortion.
#36
DVD Talk Limited Edition
Re: Best Buy taking away Reward Zone points!
Have about 320 points in my account now. I made sure I banked them.
Made a $400 purchase last week but that has not been credited to me yet. As far as another year of SIlver Member ship I guess this will be the last month. I thought we were close to spending another $2500 the Silver Membership Calendar year but I guess not.
#37
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Re: Best Buy taking away Reward Zone points!
I emailed them about my points. They responded and said they are going to give me a five dollar certicate and add 200 points into my account. However, it hasn't shown up for some reason so I will believe it when I see it.
Last edited by JohnnyDaBull; 02-09-10 at 10:13 PM.
#38
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Re: Best Buy taking away Reward Zone points!
I've long given up on their program. The only time I shop there is online during their HBO holiday sales or their black Friday sales. Otherwise I avoid -- thanks to amazon prime.
-Tim
-Tim
#39
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Re: Best Buy taking away Reward Zone points!
It will take a few days or so to show. Mine took about 5 days to show up online .
#40
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Re: Best Buy taking away Reward Zone points!
Last week, I had 247 points. Tonight I have zero as well.
I just fired off a complaint email. Seeing that I spent over $2000 at Best Buy on blu-ray media alone last year, we'll see how they respond. I have no problem giving my blu-ray business to Amazon instead.
I just fired off a complaint email. Seeing that I spent over $2000 at Best Buy on blu-ray media alone last year, we'll see how they respond. I have no problem giving my blu-ray business to Amazon instead.
#41
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Re: Best Buy taking away Reward Zone points!
After loosing 230 points, I e-mailed Best Buy.
They put 500 points back into my account. I guess I can't complain about their response, but it would be nice if they admitted that the whole "annual points expiration" is crap.
Given that I live in the middle of Bumblefuck, I don't have much choice as far as brick and mortar electronics stores.
They put 500 points back into my account. I guess I can't complain about their response, but it would be nice if they admitted that the whole "annual points expiration" is crap.
Given that I live in the middle of Bumblefuck, I don't have much choice as far as brick and mortar electronics stores.
#42
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Re: Best Buy taking away Reward Zone points!
i just emailed them also, i stupidly went in the store tonight and bought movies not realizing this had taken place, and my points should have went up to 500 with the 150 dollars i spent.
now i have 0
If they dont reinstate my points, iam returning those movies next week, and will take my bussiness to frys.
now i have 0
If they dont reinstate my points, iam returning those movies next week, and will take my bussiness to frys.
#45
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Re: Best Buy taking away Reward Zone points!
Where are you guys emailing Best Buy at? I lost 65 points and they issued me a $10 voucher for the rest of them, so not as bad as you guys, but it's still bull that they do that, and I want my goddamn points back. I spent at least $1000 there in the past year, including most recently, a laptop.
#47
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Re: Best Buy taking away Reward Zone points!
@Indy Yes, the CONTACT US form works. I have just always received a faster response when sending mail directly to [email protected] over using the form itself.
Wish they would have offered me the $5 certificate some of you are getting, in addition to your points. ... Oh well. At least I got my points back.
Wish they would have offered me the $5 certificate some of you are getting, in addition to your points. ... Oh well. At least I got my points back.
#48
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Re: Best Buy taking away Reward Zone points!
I just logged onto reward zone and not only was mine reset...But my point total is now -257 points. I emailed them. I've about had it with Best Buy.
#49
DVD Talk Hall of Fame
Re: Best Buy taking away Reward Zone points!
I agree with your username, by the way.
#50
DVD Talk Hall of Fame
Re: Best Buy taking away Reward Zone points!
After the second email (both through Contact Us while logged in) I got an email yesterday saying I'd get my 235 points back "because I was so close to a cert." they're not there yet, nor are my points from a purchase 1/5.