Artman

It looks like I just got switched from UPS to USPS. Hmm.. well hopefully they don't try to cram stuff into the mailbox that doesn't fit. This 3rd party stuff sounds like a nightmare...

Pointyskull

After a brief experience having stuff "delivered" by those B-level couriers a few times last year, my current round Prime orders are coming UPS.

Location: Frankfort, IL

grundle

That's the very first result that pops up when you google "Prestige shipping." I had already emailed the link to amazon's customer service department.

I just placed an order with overnight shipping, and it has was shipped with UPS. I don't mind paying a little extra money for that kind of reliability.

grundle

I live in Pittsburgh, PA.

When I had stuff shipped by Prestige, as soon as it was shipped, their tracking said it was in Coraopolis, PA, which is only about 10 miles form Pittsburgh. But amazon doesn't even have a warehouse in Coraopolis, as far as I know.

When it arrived, the return address said it had originated in Kentucky, where amazon does have a major warehouse. With past orders that were shipped by UPS, the UPS tracking often said the place of origin was Kentucky - UPS never cited Coraopolis as the point of origin.

anthylorrel

Amazon is still using Lasership, in case any one was wondering. My package I ordered this morning with my prime membership has been sent by them. According to amazon, I should have it by thursday. We'll see.

Nethead12

amazon used lasership for my last 2 orders (first time amazon has assigned any of my orders to them), they both arrived Friday night at 9pm; lasership left them outside the front door of the business address. (per the amazon online tracking)

Saturday Morning they were gone.

Called Amazon and they are reshipping both orders. Retail cost of lost books to Amazon $60, cost to me $0. I can pay this "game" with them all day. maybe someday they will decide to use a shipping company that doesn't have issues.

Awaiting the reshipment, wonder who they will use.

anthylorrel

An update: The package was tracked from its arrival in my city, to my door and arrived on time. However, I live in an apartment complex in a not so nice neighborhood, and they saw it fit to drive up to my door in a station wagon with a little lasership magnet on it, and leave the package on my stoop. No knock or anything. Had I not heard him close his door and drive away, I never would have though to check outside again, and my package probably would have been stolen.

Lt. Brannigan

I have been lucky, every single one of my Prime orders have been delivered to me via Fed-Ex, who oddly enough gets my two day shipping purchases to me in one day, UPS, by far the friendliest, and even USPS.

What I have noticed though is that those three often tag team my packages as they journey to my home.

Viper187

Amazon finally mailed my Razer Onza Xbox controller, but they used that FedEx smart post bullshit. Their delivery estimate in the email says tomorrow. It better show up. I'd gladly pay a premium for real shipping if it was offered.

MMJDC

Unfortunately this is the new method Amazon is using for delivery. I had not one but two packages misdelivered this week. I for one will be using Amazon a whole lot less in the future.

Josh-da-man

Will Amazon cancel your account if Lasership (or any other shady deliver service they employ) loses too many of your packages?

Viper187

Prefix your address with "PO Box" even though it's not. Forces USPS. As long as you're ordering stuff Amazon thinks it can ship to a PO box, you're good. I still can't figure out why an Xbox game the size of a DVD makes their system go apeshit and require a non-PO box address.

EdTheRipper

I haven't had anything similar to LaserShip yet, but I've noticed a lot more of my Prime packages coming via USPS. I'm not particularly thrilled about this, as I'm not always home to grab the mail.

Pointyskull

My last few Prime orders have shipped via Ensenda, without problem.

Weird thing is I ordered two items yesterday (Saturday) and it's marked out for delivery today (Sunday).

No complaints from me.

EDIT:

Shipment arrived today (Sunday) around 1:00 pm. That is less than 24 hours from order to delivery. I can live with that...

Mr. Nice Guy

Hi all. New guy here, but in truth, I only registered so that I can post what I have to say...when I did a Google on Lasership, this thread popped up. Also, in keeping with the theme of this site, I figure I'll choose a name based on one of my favorite DVDs....(shocked no one else had it though....)


In any event, I ordered toner from Amazon with Prime (free Student membership that will expire in a couple of weeks). I normally got UPS (NJ) but now I got some crap-hole company I never heard of (Lasership). I called them up and they assure me my order will be here before 7 PM tonight. It's now 6:15 PM. It's gonna be an inconvenience more than anything else if I do not see toner. I just wanted to let others know my experience before I join the bash Lasership bandwagon.

lordzeppelin

Seeing that this thread popped back up, I thought I'd add Fedex Smartpost to the list of services that are slower than fucking media mail delivered by horse and buggy. I placed my order on 7/7, and the estimated arrival is currently 7/21. 14 days for 2 blus, Amazon? Really?

Timber

Interesting, didn't know there were so many problems with Lasership. I always like when I see Lasership is my shipping method because it generally means I'll get it overnight instead of 2 day. They'er "laser" fast for me.

Deftones

Had an issue with A1 tonight. Ordered something on Sunday w/ local delivery. Was supposed to be delivered yesterday. It was after 8pm and the item had not shown up. So i contacted Amazon and they issued a refund. The CSR checked the tracking and it showed it was out for delivery but not had been delivered. I wake up this morning and there's a package on my doorstep. I check A1's delivery confirmation and they said they delivered it at 7:45pm last night. Total bullshit. I was outside after 8pm and no package and that is why I contacted Amazon. I don't know why Amazon continues to use companies like this, but I enjoy the customer service they provide when these crappy companies screw it up.

RonG617

Had the same issue with Lasership leaving a package by my front door sometime at night. I didn't contact amazon though. Though in fairness Fedex lost an overnight shipment for about 8 days before it showed up, 5 days after the replacement. So there are problems with all of the shippers at times.

PhantomStranger

LaserShip has gotten much better delivering Amazon packages to me in the past year. Most of the time 2-day Prime delivery items show up the next day. From what I can tell, LaserShip contracts individuals to deliver packages any way they can, usually from their private vehicle. So I imagine service is going to vary wildly, depending on your region.

banthafett

Our packages have been coming from Prestige the past month or so. So far no complaints. Except the ghetto dweller in her rust bucket blasting music is the delivery person. But other than that, everything comes when it says it would be here. Hope it stays that way.

Had my first return after all these years this week. Wasnt from Prestige, shipping box didnt have one scratch on it. Amazon should have never sent the dvd set to begin with, it was fucked before they even put it in the box to send out.

SethDLH

I've had stuff coming UPS and A1 both are fine but A1 has been so awesome. Usually next day and early in the morning.

RonG617

Lasership is being used more and more by Amazon. They are getting the packages to my house by the right date. The only problem is that they show up some time at night and never ring the bell, so I have no idea the package is on my front steps until the next morning. It is not a huge deal since I live in a safe area, but people steal anywhere.

Deftones

So I've had not a single problem with Ontrac, but I may have my first issue. Package being delivered today. Was home eating dinner when it was "delivered" at 6:30pm tonight. Usually the driver rings the bell, but nothing. Checked tracking and it said it was delivered. So I called and I'm awaiting to hear back from the CSR, who is checking with driver.

Deftones

And now Ontrac is officially on my shit list. "the driver delivered the package. our policy is to send the driver back to try to find the package. unfortunately, he's gone home for the night because you were the last delivery." He will have to come back out tomorrow. So, fuck them, essentially. I'll just call Amazon right now and have them resend it. I think the idiot driver delivered it to the wrong house. No way this thing disappeared in the span of 15 minutes from when ate and checked the delivery confirmation.