Questions about Columbia House? Ask them here, Part II
#227
DVD Talk Gold Edition
Originally Posted by Droog
Thanks. When i clicked to get more information, it listed the # of discs as 1, so I was getting confused.
#228
DVD Talk Hall of Fame
Thread Starter
Originally Posted by DVDMagic
I don't think there would be any problems whatsoever with that. I doubt CH would even for a second think you were the one and same. The only way they might notice something is if you used the same credit/debit card to pay for everything, but even then that is the longest of long shots.
Go ahead and have fun cycling accounts
Go ahead and have fun cycling accounts
Last edited by lizard; 10-05-07 at 12:42 PM.
#229
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Lizard what if I use different cards at different times to pay? Like for one package I may use a certain card, and for another I will use a different one. Any chance that could be a problem?
#230
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^All I can do is advise you to use a different set of cards at each address. It isn't the end of the world if you did use the same card at different addresses. Chances are they won't spot it. But be aware that they do have the ability to search for accounts by card number.
Last edited by lizard; 10-05-07 at 03:21 PM.
#231
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Originally Posted by mazzystar
Lizard what if I use different cards at different times to pay? Like for one package I may use a certain card, and for another I will use a different one. Any chance that could be a problem?
NEVER mix them up, or CH may cross-reference and blacklist you.
Otherwise I wouldn't risk it, not worth getting ousted.
#233
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Stupid question about B1G1 : I've got Allo Allo and 1408 2-Disc in the cart , 1408 costs more than Allo Allo but is showing up as the free one. Will it end up being the free one or will they charge me full price for both? they screwed up one of my b1g1 orders before. Any help??
#234
DVD Talk Legend
If it shows up as free, you'll get it for free. Someone else can explain the specifics of why the more expensive picks show as the free selection at times, but yes, that's normal.
I got the 1408 2-disc and the Bram Stoker's Dracula 2-disc in the mail today. I also got an order yesterday that included the Troy Ultimate Collector's Edition, and holy crap, I really had no clue that the case was as big as it is.
I got the 1408 2-disc and the Bram Stoker's Dracula 2-disc in the mail today. I also got an order yesterday that included the Troy Ultimate Collector's Edition, and holy crap, I really had no clue that the case was as big as it is.
#235
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Originally Posted by mazzystar
Ah okay. Thanks Basaro. In that case, hope that particular app doesn't get approved then. Can definitely wait.
#236
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Checked my email today and it was approved. So what I'll do is just buy a visa gift card, that way I can put any address I want in the cardholder information online. So no problems with the shipping and billing address being different.
#238
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When I applied with my last app before this, at my home address it did not go through, I ended up calling and doing a phone app to get it approved. This app is at a different addy, applied on Oct 4 got the welcome email Oct 6.
#240
DVD Talk Limited Edition
Originally Posted by Brent L
Do any of you guys know if the Rio Bravo set listed on CH is actually what's pictured, or is it just the normal 2-disc version?
They did that to me on TMNT: The Original Series Volume 5. They have a picture of the "Season 5" 3-Disc set, but it's actually just the "Volume 5" 1 disc set. Luckily I double checked before ordering it.
Last edited by dadaluholla; 10-08-07 at 07:23 PM.
#243
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Was Superbad a Director's Selection? I just went to my account and it says I have it on pre-order. I never ordered it and I never got an email about it being a Director's Selection. Knocked Up was the last one I got.
#244
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^Not to my knowledge. It was just added to the catalog a week or so ago so it ought not to have been a DS yet.
Don't know why you have an order for it.
Don't know why you have an order for it.
#245
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Originally Posted by lizard
^Not to my knowledge. It was just added to the catalog a week or so ago so it ought not to have been a DS yet.
Don't know why you have an order for it.
Don't know why you have an order for it.
#246
DVD Talk Legend
Anybody have experience cancelling membership with an open order? I ordered Elizabeth and it is out of stock until late November. Will they just cancell that or will they charge and ship it as normal? I know it's probably not the wisest thing to do, just in case there are problems, but I don't really care if I get it or not (was just added to get to the free shipping threshold).
#247
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OK. i placed an order last night at columbia house with 20 DVD's that when i used a sale code came to a total of $102.78. This was how it appeared on the Send Order page so i went ahead and sent the order. Then it took me to the page that says click to go to your receipt. So i do that and it takeds me to my receipt page and all of a sudden my total shows up as $161.54!!! more than $40 was shipping which should not be on there at all because I used a code with free shipping and all my titles were eligible for it.
So i called and talked to a ch representative and explained that my order didnt go through correctly and she told me it did and i said it didnt and told her it was $60 more than it should have been. SO i ask if i can cancel this order and she said she could try to cancel it but it wouldnt be guarenteed and would take at least a few days to find out if it even was canceled.
Then she tried to sell me a bunch of stuff. I got the feeling that I'm going to get screwed and lose that $60. Is there any other way to cancel an order? or change this so i get this at the correct price? any one else have this problem ever ?
So i called and talked to a ch representative and explained that my order didnt go through correctly and she told me it did and i said it didnt and told her it was $60 more than it should have been. SO i ask if i can cancel this order and she said she could try to cancel it but it wouldnt be guarenteed and would take at least a few days to find out if it even was canceled.
Then she tried to sell me a bunch of stuff. I got the feeling that I'm going to get screwed and lose that $60. Is there any other way to cancel an order? or change this so i get this at the correct price? any one else have this problem ever ?
#248
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Originally Posted by vcuram
Thanks! I added it to my cart when playing around with the B1G1 codes, but I made sure it wasn't part of my order. Maybe CH messed up and I'll get a free one. Or I'll get charged for it.
#249
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Thread Starter
Originally Posted by starman9000
Anybody have experience cancelling membership with an open order? I ordered Elizabeth and it is out of stock until late November. Will they just cancell that or will they charge and ship it as normal? I know it's probably not the wisest thing to do, just in case there are problems, but I don't really care if I get it or not (was just added to get to the free shipping threshold).
#250
DVD Talk Hall of Fame
Thread Starter
Originally Posted by chris_sc77
OK. i placed an order last night at columbia house with 20 DVD's that when i used a sale code came to a total of $102.78. This was how it appeared on the Send Order page so i went ahead and sent the order. Then it took me to the page that says click to go to your receipt. So i do that and it takeds me to my receipt page and all of a sudden my total shows up as $161.54!!! more than $40 was shipping which should not be on there at all because I used a code with free shipping and all my titles were eligible for it.
So i called and talked to a ch representative and explained that my order didnt go through correctly and she told me it did and i said it didnt and told her it was $60 more than it should have been. SO i ask if i can cancel this order and she said she could try to cancel it but it wouldnt be guarenteed and would take at least a few days to find out if it even was canceled.
Then she tried to sell me a bunch of stuff. I got the feeling that I'm going to get screwed and lose that $60. Is there any other way to cancel an order? or change this so i get this at the correct price? any one else have this problem ever ?
So i called and talked to a ch representative and explained that my order didnt go through correctly and she told me it did and i said it didnt and told her it was $60 more than it should have been. SO i ask if i can cancel this order and she said she could try to cancel it but it wouldnt be guarenteed and would take at least a few days to find out if it even was canceled.
Then she tried to sell me a bunch of stuff. I got the feeling that I'm going to get screwed and lose that $60. Is there any other way to cancel an order? or change this so i get this at the correct price? any one else have this problem ever ?
It's a bit late now, but the best thing to do with an order screwup is to wait. Sometimes things sort themselves out in time and trying to fix errors too quickly just makes things worse, IME. And if they really don't correct the billing, and you can't persuade them to fix it, you can return the DVDs and have the order canceled that way (yes, you would have to pay to send them back).
Why there was a difference between the Send Order page and the receipt, I couldn't say. I have never seen such a thing before.
Perhaps your order will get canceled before any DVDs ship.