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Dinosaur CE and Buena Vista Recall/ReAuthoring

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Old 02-07-01, 01:58 AM
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quote:
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Originally posted by purplechoe:
I read in a different thread that both the 1 & 2 disc editions have problems with the loading time.
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Thanks purplechoe. Are the ONLY problems on the standard(1 disc version)the loading times? If so, I'd downgrade the version to get rid of this headache disc.

WayneM

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Old 02-07-01, 11:31 AM
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My local video store informs me that the single disc version is being returned by some renters as unplayable.
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Old 02-07-01, 12:15 PM
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Has anyone gotten this to play on a Toshiba SD2008?
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Old 02-07-01, 12:28 PM
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Our local Walmart has pulled both versions of Dinosaur off the shelves because of the number of copies being returned.
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Old 02-07-01, 12:56 PM
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Just got off the phone with Buena Vista Home entertainment. They are committing to no more than a two weeks to get your money once they recieve your dvd in Wisconsin. Still havent heard from amazon.
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Old 02-07-01, 01:04 PM
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Played perfectly on my Pioneer 434! On page one someone commented on the second level og the game where you find water, the way to register that the water has been found is to press enter on the remote while on the screen (leave it to a 6 and 8 year old to figure it out!!).
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Old 02-07-01, 11:39 PM
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This DVD was #2 sale @ amazon.com
- a mega disaster - like an asteroid - wipeout !
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Old 02-09-01, 01:50 AM
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I ended buying the C.E. with the price match for $19.99.
I placed the dvd on the tray of my JVC XV-D2000 DVD player. i hit close , i pushed a chapt #, I turned it on and off. The player kept ejecting the disc, looked like the player couldnt read one thing Any latest news about a repressing yet???
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Old 02-09-01, 02:39 AM
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I have a Yamaha C900 DVD player. I had the firmware upgraded when The Matrix could not play. Yamaha called this upgrade the 'gold dot'. Having read all your posts, I thought I'd give Yamaha a call before getting a refund from Tower or Disney.

Yes, the Dinosaur DVD does not play in the C900. It needs another firmware upgrade to something Yamaha calls the 'blue dot'. I am having the work done tomorrow at an authorized Yamaha service center near my home.

Anyone who buys the latest Yamaha models like the C996 should not have a problem as they have the latest firmware.

It is just older models that need the upgrade.

So, I hope this helps and may cause some of you to contact your hardware companies to see if something can be done at that end.

Barry
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Old 02-09-01, 07:28 AM
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Add the Hitachi DVP-250 ( at least with the multi region firmware ).

Plays fine to Chapter 26 ( 1hr 12mi ) and it freezes. Chapter 27 is also unavailable.

Otherwise the disc loads fine and the menus are just as navigable as any other disc.

I watched the last 10 minutes using WinDVD.
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Old 02-09-01, 07:51 AM
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Mine played fine the first 2 times it was played but last night I decided to watch it with my kids and the subtitles came on by themselves several times. So make sure you play the movie at least a couple of times all the way thru before you think yours may be fine. BTW - Panasonic 120.
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Old 02-09-01, 10:43 AM
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Originally posted by Thespian68
Interesting its runs on some models, but not others of the same manufacturer..
It's not difficult to understand this.
Think about cars.....manufacturers build a low end model, top end, and all the others in the middle. Most of the time, different materials as well as different engineering are utilized between different models.

This is true for just about every item that's mass produced so that you can target your product to consumers of varying financial status.
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Old 02-09-01, 10:55 AM
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Pioneer Elite DV-05.
Played through the CE version of the movie twice so far and there have been no problems.

The subtitles stayed off, no lag with loading or the menu system.
DTS audio remained throughout the entire movie (the 2nd time I watched this I selected DD5.1 and again, no audio switching)
No chapter jumping/skipping while watching the movie.
Pausing the movie stops it dead in its tracks. Unpausing resumes the movie normally.
Scanning backwards/forwards does just that (I used the jog shuttle dial to do this).

I haven't tried the game on the disc.

The picture is gorgeous and the sound is energetic. I just hope this disc continues to play with multiple viewing
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Old 02-09-01, 01:51 PM
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I watch the Dinosaur CE last a few days ago and it plays fine on my Toshiba 3109 . But there was a slight pause between menu selections. Otherwise it played the whole movie fine.
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Old 02-09-01, 02:05 PM
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Well, I just got back from the Yamaha-authorized service center. The gentleman there did the firmware upgrade. And now Dinosaur plays just fine. He reviewed the disc for me there and I reviewed it again at home once I got it hooked up.

Again, I have a Yamaha C900. It would not load the Dinosaur discs at all. Yamaha is aware of the problem and recommends this upgrade for owners of older models. Newer models have the latest firmware. If you don't know, call Yamaha at 714-522-9105 and ask for Chuck Hill. No, there is no 800 number for Mr. Hill.

Also, I live in the Los Angeles area. There are only two Yamaha-authorized service centers in this country (Long Beach, CA and Syracuse, NY). It worked out fine for me because I live within local driving distance of the Long Beach shop. So, I can understand the frustration for anyone who has to mail their player into one of the shops.

Barry
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Old 02-09-01, 06:29 PM
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BeBrownlie, How much did that upgrade cost you?? I have a JVC model, and just wondering if mine could use an upgrade too. How long did it take for them to upgrade your player??- Thanks
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Old 02-09-01, 07:23 PM
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For Yamaha, the upgrade is free if your warranty is still in effect (no grey market or unauthorized dealer purchases will be honored). Though I would hope a company would do an upgrade for free, anyway. If you must pay, it is around $45 for the labor and that should be it. It takes five minutes, but a lot of places will charge an hour's labor, and, will probably like to keep it overnight in case they have a huge workload. Sounds like a ripoff - well, yeah, but service centers don't work for free and Yamaha doesn't have its own service centers, it just authorizes the two places I mentioned to do this upgrade. It's just a CD-Rom downloaded into your DVD player with the correct upgrade/rewrite code. I don't know about JVC, but give them a call. Hopefully, you kept your receipt for your player.

And don't blame Yamaha or JVC, it's Disney and the other DVD software manufacturers who update, or change, standards, which, in turn, effects the hardware via its firmware. A standard like how many character spaces will the DVD player read for copyright data could effect the firmware as bad as any major change in said standard. It's almost pathetic when you think of the possibilities of each of the hardware guys keeping up with the software guys and vice versa. Thank goodness, this doesn't happen too often.

I'm always open to anyone else who has anything to post on this subject, even in places where I'm wrong. But this is my take on it.

Barry
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Old 02-12-01, 06:46 PM
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Hello Disney

I have a Toshiba 2109 and the DINOSAUR CE discs will not play at all. They both sit there flashing "LOADING". I own well over 100 DVDs -- and this is a first for my player.

I went back to Best Buy, exchanged it for another copy -- and the replacement did the same thing.

Frustrating. I have nothing invested in the film as I've never seen it. But the grandkids were disappointed

I bought the CE because I like the extras -- I'd rather the extras be on a DVD-18.

So, Disney. I know these things can and do happen. It's not the end of the world as we know it. Best wishes on finding the cause.

And when it gets time to make the CE DVD of 20,000 LEAGUES UNDER THE SEA -- send me an advance pressing and I'll let you know if it works on my machine.

Regards,
John
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Old 02-12-01, 07:21 PM
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I purchased Dinosaur CE about a week and when I tried to played it on my RCA modelRC5215P the movie would skipped to chapter 2 after starting the movie.I exchange it for another one but its still do the same problem!! This p****d me off I e-mailed my problem to Disney tech website and have not have heard from them at all!!!
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Old 02-12-01, 08:49 PM
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DINOSAUR and PANASONIC R-80 /JVC 523


The Only thing that happened with the disk on
my PANASONIC DVD R-80 is some picture beakup
at about the 3 Minute mark..and a quick breakup
at about the 25 minute mark. Other than that it plays fine


On the JVC 523..It plays perfectly.
Every defective disk that wuld not play on my
PANASONIC DVD R-80 play PERFECT on the JVC XV-523GD

That makes me mad.. The JVC is a $180 Budget player
and the PANASONIC is a $350 (Store price)Player!
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Old 02-12-01, 08:49 PM
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Got a Pioneer 535 and played the CE edition all the way through...excellent movie, good sound and great picture. Is this a localized problem on certain players or just an all around defect the disc has?
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Old 02-12-01, 10:56 PM
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Originally posted by John DVDz
Hello Disney

I have a Toshiba 2109 and the DINOSAUR CE discs will not play at all. They both sit there flashing "LOADING". I own well over 100 DVDs -- and this is a first for my player.
menus were slow but other than that it played fine on my 2109.
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Old 02-13-01, 12:06 AM
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In your best George Bush Sr. voice...

JVC BK-2000....baaaaaad
Toshiba 6109.....goooooooood!

The bitch of it is my JVC is downstairs in the HT, and the kids reaaaaaaaaaaally wanted to crank it up for the opening sequence.....
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Old 02-13-01, 01:37 AM
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Folks,

I notice more posts about problems with this DVD.

Have you read my posts and the experience I had with my player and its firmware?

If you have, you might want to check with the manufacturer of your player for the possbility of firmware upgrades. Because if Dinosaur is not a problem, then some other DVD will come along that just might be.

The first DVD to cause problems of this nature was The Matrix. A firmware upgrade corrected the problems people were having. The site 'pcfriendly.com' addresses this under their technical support page.

Now, Dinosaur is causing problems and I was able to get it fixed by having another upgrade done to my Yamaha player since the time I had it done for The Matrix. These upgrades are usually free, due to warranties, and are the result of software manufacturers pushing the envelope on standards developed for the firmware.

Barry
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Old 02-13-01, 04:30 PM
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Well, I have an old Toshiba 2108 (multi-zoned) with no firmware upgrades since day one, and although it is a bit slow loading and takes its time between menu selections, Dinosaur plays just fine... and for me, that is the bottom line.

Thus far, the only title I have had any problems playing is Thomas and the Magic Railroad - and that is because it is RCE encoded (even then we are still able to work around the RCE encoding and get the film to play).

regards, Tim...
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