Cheato

Damn. What was I thinking?! I take it all back. SecondSpin is terrible. I'm pretty sure they eat babies.

JoeySeven

I did 4 orders,almost did a 5th,but damn I have too many movies already,and I also need to watch them .Anyways i think I'm going to go back to renting in a few years after I watch all my movies,and just buy blu's @ HD's and criterions when I find a good deal on them... :-)))

I only got a few cancel from my huge order,very happy still. :-)

Shipped

Welcome to Mooseport [Widescreen]Used DVD $1.67
Shanghai Surprise [Collectible Foil O-Card PackagiUsed DVD $2.30 In Progress
Killing Zoe
Bad Boys [Uncut] [Widescreen]Used DVD $4.79 In Progress

Received
In the Valley of Elah [Blu-ray]
40-Year-Old Virgin [HD-DVD] with slip cover
Big Lebowski [HD-DVD]
GoodFellas [HD-DVD]
All Night Long
Another Woman [Widescreen] Brand New
Twice in a Lifetime--- Brand New
Temptress Moon
Run, Simon, Run
Roommates Brand new
Murder of Crows [Widescreen]
Keys to Tulsa
Bronco Billy
Aliens vs. Predator: Requiem [Blu-ray]
21 [Blu-ray]
Other Boleyn Girl [Blu-ray]
Shoot 'Em Up [Blu-ray]
Fairytale: A True Story
Very Long Engagement [2 Discs]
Voodoo Island/The Four Skulls of Jonathan Drake
Sword in the Stone [45th Anniversary] [Special Edi
Lost Boys: The Tribe [Blu-ray]
Prom Night [Blu-ray]
Ruins [Blu-ray]
We Own the Night [Blu-ray]
Harry Potter and the Sorcerer's Stone [HD-DVD]
Taking of Pelham One Two Three [Widescreen]
Nightmare on Elm Street Collection [8 Discs] [Widescreen]
Silent Night, Bloody Night
Killing Me Softly [Unrated] Brand New
Riding Alone for Thousands of Miles



In Progress

5th order .....lol
yeah I'm A DVD junkie


Cancelled
Justice League: New Frontier [Blu-ray]
Used DVD $6.14 Cancelled
Postcards from the Edge [Widescreen]
Used DVD $2.86 Cancelled
Brave One [HD-DVD]
Used DVD $4.86 Cancelled

starman9000

Except for trading in stuff...they are great for that. Everyone trade in a lot to SecondSpin but refuse to buy!

Cardsfan111

Just got an order update in my e-mail. My remaining 3 DVDs shipped today. At the bottom of the e-mail it had the canned explanation regarding cancelled DVDs are out of stock items and may be available again so keep checking back. I only had 3 of my 12 cancelled, and of those, only 1 that I was really wanting, so I'm satisfied...though my satisfaction is pending since I haven't actually received anything yet.

bwsmom

I appreciate that, but I'm still mortified at the three-ring circus that's taken place this time around. Will that keep me from ordering from them again? Absolutely not! I'm a long-time big fan of SecondSpin and will continue to shop their sales ad nauseum since I, too, have had such great experiences with them in the past.

I will say that I did just get an email this morning advising that the three remaining items from my order have shipped, so I'm happy. I also placed a second order with them last night, just to take one last-minute advantage of the code while still available.

I really hope the rest of you get your order issues resolved quickly and have the opportunity to see just how great SecondSpin is. Yes, this was quite the major glitch, but in the four+ years I've been ordering from them, it was absolutely a first, and I've no doubt they're working their heinies off to make sure it doesn't happen again.

bigE

Thanks for the OP bwsmom... not your fault at all. I too am a long time customer of Second Spin. Seems like every time they run a promo like this I have a few small orders in. Been doing that for at least the last 3 or 4 years. My order from 3/13 was just processed and shipped this a.m. so they are behind but are filling orders. Had another order on 3/17 that is still in process. The order numbers are about 10K apart, so it might be awhile before they get to that one. Cheers!

andicus

I received shipment confirmation for my fourth item out of 4 today.

Torchur317

Just to let you guys know, a few things that got canceled from my order are now back in stock so it might be the same for you. Wherehouse.com still has free shipping....

SethDLH

My order (Coffy) came in the mail today. Only 2-3 days after getting the shipping notice. I have never recieved an order that quickly after shipping. The dvd came with all 3 security stickers intact, brand new.

I love SecondSpin

abintra

Thanks for the heads up. I did just that.

Torchur317

No problem....

TGM

The free shipping code I was given as a "sorry" is: SSFSTWENTYMAKEUP. This code is supposedly good for ONE use before 4/30/2009, and gets you the 20% off w/free shipping. I used it on my account, perhaps you could use it on yours.

JoeySeven

Damn,I hope it doesn't work for me.I was planning on taking a break from buying DVd's for the rest of the month...

but thanks for posting this code too..

I'm browsing SS right..

Also I got most of my movies I ordered today,all the ones I opened so far look almost brand new.

smashthesymbols

Thanks. Works fine on my account. Unfortunately none of my canceled items are in stock, and I can't find anything else right now. Maybe the code will last a while. Did they give any indication of an expiration when they gave it to you?

Cardsfan111

I bolded it for ya!

smashthesymbols

Oh God. Sorry, it's late. I just skimmed right past that.

Cheato

Thanks for the heads-up on the makeup code, TallGuyMe!
I re-ordered 2 things that were back in stock, and a couple other things I didn't think of last time, but had since added to my wishlist.

As a side-note, I'm now using Wherehouse's wishlist feature as a supplement to SecondSpin's, as it lets you see pictures alongside the items, as well as what's not in stock but is still on your list. I put my 40 or so most-wanted items there, and it was easy to see the ones I really wanted (out of the 300+ items on my SS wishlist) AND whether they were in-stock or not. They also have a "notify me!" feature that I can't vouch for, since I didn't get notified of those 2 items that were suddenly back in stock.

Also, there are some items in Wherehouse's inventory that are not in SecondSpin's. I found a few video games listed at Wherehouse, and the "Space Ace" DVD (maybe somebody else can get that to appear at SS, but I can't).

I ordered 2 "canceled" PS2 games that appear in SS's inventory: "Daredevil" and "Rise of the Vampire." I wonder what I'll get, if anything...

Cheato

Yeah, I can see how that would be frustrating. SS has refunded the mistaken charge to your credit card, put items back in stock, and extended their sale to make up for the problem they had. Bastards. I don't think you should order from them anymore.

joe_b

Well, at least they are attempting to make good by you. It's great if this coupon works for everyone. However, it would have been more courteous if they alerted me to the the code personally, considering I e-mailed them twice after they ended up cancelling 8/11 DVDs from my order. None of them are back in stock at the moment, unfortunately.

Did they give you the code by phone or did they e-mail you with it?

TGM

e-mail

starman9000

Thanks TallGuy, I used it to get my one canceled item. Sort of jumped the gun though, I probably should have looked around for a few more titles.

Doctor Zoidberg

As someone who was mad that orders were getting canceled I'm happy that SecondSpin is offering that promo code to extend the sale. A lot of businesses simply shrug at a problem like that and give you your money back. Getting your money back is great but but it's still a disappointment that you didn't get what you ordered. It's good that they're going beyond that.

Cardsfan111

2 of the 3 titles cancelled in my previous order are available now. However, with this one-time use code available now and potentially good for a while longer, I think I'll hold off on ordering anything. Give 'em a chance to re-stock a bit and I'll see what kind of deals are out there in a few weeks.

Cocophone

Good news! I just got an email that the remaining dvds have shipped. The final count is only 1 out of 10 dvds was canceled. The one that was canceled was the original version of the "Bad News Bears" A worker must have mistaken it for the remake version when they input it into the database.

dino88

I just got a shipping notice for my remaining items too. So, only 2/16 canceled...not bad. I might take advantage of that coupon code you gave TallGuy, thanks. But who are you banging at SS? No one else seems to have gotten a code.

Now we just need a "we're sorry" code from Wherehouse.com. Anyone?