Questions about Columbia House? Ask them here, Part II
#576
DVD Talk Special Edition
Join Date: Jan 2000
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Hello gents, quick question...
When joining online for a new membership, is there a way to see the list of all the titles eligible for enrollment? Can't find jack sh!t doing searches.
When joining online for a new membership, is there a way to see the list of all the titles eligible for enrollment? Can't find jack sh!t doing searches.
Last edited by terminator911; 05-27-08 at 08:48 PM.
#577
DVD Talk Gold Edition
Originally Posted by terminator911
Hello gents, quick question...
When joining online for a new membership, is there a way to see the list of all the titles eligible for enrollment? Can't find jack sh!t doing searches.
When joining online for a new membership, is there a way to see the list of all the titles eligible for enrollment? Can't find jack sh!t doing searches.
http://saladbarscam.com:85/web/ch.nsf
#579
DVD Talk Legend
Originally Posted by gvamp
Yeah that's true but as long as you make a purchase every five months you don't have to respond to them when you have prefered member status on your account.
#580
DVD Talk Hall of Fame
Thread Starter
Originally Posted by vcuram
Has anyone actually had anything ship since the new site appeared? I made and order and my CC was charged on May 29 and it still hasn't shipped. I have like 5 or 6 different discs on order that just say "Processing".
But if your card was charged it is likely that the DVDs have been shipped and that you will receive them soon.
#582
Defunct Account
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So, has anyone figured out how to cancel on-line with the new site? The instructions in the help section don't make sense:
The instructions in the membership guide are asinine:
Yeah, like I'm going to write them a letter in this day and age. Welcome to the 1950's.
(OC members will be A/B split into two groups - one group will be directed to the new SAM tool online and the other half will be directed to call customer service to cancel their membership)
However, you are free to cancel your membership any time after you've fulfilled your purchase commitment by writing to us at: Customer Service Department, Columbia House DVD Club, PO Box 91602, Indianapolis, IN 46291-0602.
#586
DVD Talk Hall of Fame
Thread Starter
^I like your plug for better phone service! But, as it happens, canceling an account is one of the quickest ways to get to a CSR.
In my experience, once I select the cancel option from the phone tree I get a CSR within seconds. To avoid the pitch to stay a member I just tell him or her that I have another account and only need one. My account gets canceled right away after that.
In my experience, once I select the cancel option from the phone tree I get a CSR within seconds. To avoid the pitch to stay a member I just tell him or her that I have another account and only need one. My account gets canceled right away after that.
#588
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Originally Posted by silban
Does this 3 for $22 deal count as fulfillments? I know a few years back it did, but I didn't see anything about it on the boards or in the e-mail sent to me.
$7.34 Counts toward commitment (1 DVD)
#589
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Ok need a real answer if you dont do the 4 DVD's in a year thing, what happens do they just charge you 20 for a DVD or something or send you Director Selections?
Also if you wanna do another enrollment 7 DVDs for 49 cents again, you cant use the same CC twice right you guys need to use a new one?
Also if you wanna do another enrollment 7 DVDs for 49 cents again, you cant use the same CC twice right you guys need to use a new one?
#590
Originally Posted by moviehead21
Ok need a real answer if you dont do the 4 DVD's in a year thing, what happens do they just charge you 20 for a DVD or something or send you Director Selections?
If you did a membership that requires 4 purchase obligations you really need to check out the Columbia House Enrollment Codes, Part II thread for a better code to use on your next go 'round. The best are the 7/2 codes. Several in the first post are no longer valid. I would recommend you start at the end and work backwards to get a few recent 7/2 codes that have been used succesfully.
Also if you wanna do another enrollment 7 DVDs for 49 cents again, you cant use the same CC twice right you guys need to use a new one?
#591
DVD Talk Hall of Fame
Thread Starter
moviehead21, I suggest that you read the FAQ in the first post in this thread. Your second question was answered there and you may find other information that is useful.
[Beyond that, BobO'Link has done a good job answering your questions and I agree with what he said.]
[Beyond that, BobO'Link has done a good job answering your questions and I agree with what he said.]
#592
Suspended
For those of you having trouble opening an account via email or phone,I got a second account opened last week by mailing in an application.Same name,address and phone number as my other account.
#593
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I just placed an order for 12 titles, one being a pre-order. When I checked MyAccount->OrderHistory 5 of the titles are listed as "No Longer Available" but the $ total remains as for all 12. Also, the confirmation email list the original $ total but only has 3 titles.
What to do, call or give it a few days?
What to do, call or give it a few days?
#594
DVD Talk Hall of Fame
Originally Posted by Watson2
I just placed an order for 12 titles, one being a pre-order. When I checked MyAccount->OrderHistory 5 of the titles are listed as "No Longer Available" but the $ total remains as for all 12. Also, the confirmation email list the original $ total but only has 3 titles.
What to do, call or give it a few days?
What to do, call or give it a few days?
#595
Cool New Member
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riotinmyskull, the same thing happened to one of my recent orders, and I ended up receiving both of the items that said "no longer available" with the rest of my order, and the titles are now showing up again in my order history. For me it was The Scarlet Pimpernel and Ivanhoe. The new site might be a bit buggy, but I like that the order confirmation email actually has prices in it now. That's a nice change. I wish the upcoming releases were still listed by date tho. The new format isn't so great in that regard.
#596
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No Longer Avail:
Star Trek II
Star Trek IV
H.G. Wells First Men in the Moon
Mercury Rising
Marathon Man
Edit: Now the last three are showing up in my order history.
Edit2: I checked again before I went to bed and 9 were listed as No Longer Avail. But this morning all are listed as processing. CH screwiness?
Star Trek II
Star Trek IV
H.G. Wells First Men in the Moon
Mercury Rising
Marathon Man
Edit: Now the last three are showing up in my order history.
Edit2: I checked again before I went to bed and 9 were listed as No Longer Avail. But this morning all are listed as processing. CH screwiness?
Last edited by Watson2; 06-27-08 at 11:30 AM.
#597
DVD Talk Hall of Fame
Thread Starter
Originally Posted by Cutegirll025
Hey guys, I wanted to know if there is a way to know if you have been blacklisted. I have been trying to open a new account for the last couple of months, but it is not work (maybe it is b/c i'm trying to open it with the B1G7 enrollment code) I received an invitation for a new account with the 8:3 offer. Does that mean that I'm good? (I kind of can guess the answer but I wanted to make sure)
It is normal to have difficulty getting on-line enrollments accepted after the first few. The reasons for having enrollment applications "lost" (disappears without a trace) or rejected (CH sends a polite rejection postcard) are unclear. It isn't you, it isn't the code you used, it happens to almost everyone eventually. We just don't know why.
All you can do is to keep trying on-line applications from time-to-time or trying a phone application (using one of the few codes that work on the phone AND calling the right phone number) or trying a mail-in application if you happen to have received a good offer (most are poor compared to the enrollment codes we use here).
#598
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Best value DVDs
Lizard (or anyone for that matter)--do you have any suggestions on good fulfilment selections that are either currently "glitch" priced very low or that simply represent an excellent value (especially if they count as multiple selections toward commitment)?
For example, in past years, the Viva Pedro (Pedro Almodovar) boxed set was specially priced at something like $22 (and counted as 2 commitment selections) before CH caught this glitch and upped the price recently.
For example, in past years, the Viva Pedro (Pedro Almodovar) boxed set was specially priced at something like $22 (and counted as 2 commitment selections) before CH caught this glitch and upped the price recently.
#599
Needs to contact an admin about multiple accounts
Just joined CH for the first time and I see now they have 50% off boxsets. Thinking about getting Viva Pedro for $58 to fulfill my commitment. Is this a good price?