Disney Movie Club part 5
#1226
DVD Talk Hall of Fame
Re: Disney Movie Club part 5
Yes, you do. It's also worth noting that even as a V.I.P., declining the selection doesn't guarantee that Disney won't charge you for it and ship it anyway. We've been burned several times this way.
#1227
Re: Disney Movie Club part 5
^You must continue to decline the featured title. It might be possible to get a "positive response" type account (they only send *if* you order) but I've never tried with DMC.
I agree about some type of ordering flag indicating whether or not a selection counts toward fulfillment. Considering that a "discounted" title typically does *not* count even if it's higher than the $19.95 minimum it would be very handy. I had 2 fulfillments left when I ordered both Zorro sets but only the full priced set counted. The discounted set (even though it was $19.98) did not count.
I agree about some type of ordering flag indicating whether or not a selection counts toward fulfillment. Considering that a "discounted" title typically does *not* count even if it's higher than the $19.95 minimum it would be very handy. I had 2 fulfillments left when I ordered both Zorro sets but only the full priced set counted. The discounted set (even though it was $19.98) did not count.
#1228
Re: Disney Movie Club part 5
I agree about some type of ordering flag indicating whether or not a selection counts toward fulfillment. Considering that a "discounted" title typically does *not* count even if it's higher than the $19.95 minimum it would be very handy. I had 2 fulfillments left when I ordered both Zorro sets but only the full priced set counted. The discounted set (even though it was $19.98) did not count.
#1229
Re: Disney Movie Club part 5
^Well, I've got my last fulfillment planned and after that I'm done with DMC for a while.
This is my 2nd time to join and this time was to get the color Zorro S2 set (I got the S1 set with the first membership). I got D3, D4, & D5 as enrollments (D1 & D2 were not available at the time). By the time I got around to ordering D1 & D2 the Treasures had been announced and the color ones immediately went OOP and off the site. I even tried to do a phone order for them as they were still in the current catalog. It got cancelled. While I much prefer the B/W Treasures sets it'd be nice to have the full season in color should I decide to unload it somewhere. If it were not for being almost a year since I joined I'd be tempted to call them up and try to exchange those 3 *unopened* enrollment disks for something else...
This is my 2nd time to join and this time was to get the color Zorro S2 set (I got the S1 set with the first membership). I got D3, D4, & D5 as enrollments (D1 & D2 were not available at the time). By the time I got around to ordering D1 & D2 the Treasures had been announced and the color ones immediately went OOP and off the site. I even tried to do a phone order for them as they were still in the current catalog. It got cancelled. While I much prefer the B/W Treasures sets it'd be nice to have the full season in color should I decide to unload it somewhere. If it were not for being almost a year since I joined I'd be tempted to call them up and try to exchange those 3 *unopened* enrollment disks for something else...
#1230
Re: Disney Movie Club part 5
Why does the DMC refuse to communicate with their customers vis email?
I have a serious problem with my account and an order that they screwed up about a month and a half ago.
I'd rather not call in, because I will get belligerent and that will be no good for anyone.
I made a simple request to cancel the order, since they took their sweet ole time processing it, thus making the order useless since I was planning to use most of the discs as Christmas presents. Now the order and account sit in limbo waiting for me to enter a new credit card, but I no longer want the order. They refuse to do anything unless I call in.
I have a serious problem with my account and an order that they screwed up about a month and a half ago.
I'd rather not call in, because I will get belligerent and that will be no good for anyone.
I made a simple request to cancel the order, since they took their sweet ole time processing it, thus making the order useless since I was planning to use most of the discs as Christmas presents. Now the order and account sit in limbo waiting for me to enter a new credit card, but I no longer want the order. They refuse to do anything unless I call in.
#1231
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Re: Disney Movie Club part 5
I don't know why the frack they take so damn long to process orders. I'm still waiting for orders placed in early November. If you call and complain nicely they will probably take care of it at no "monetary" cost to you. Ask them for a return label or ask them what happens if you refuse the order.
I had to rush out a week before holiday and buy gifts to replace the discs that were apparently still not coming after a month.
#1232
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Re: Disney Movie Club part 5
Anyone know where I can get a list of the Blu-Ray discs available trough the Disney Movie Club? Catalog, not enrollment.
Thanks.
Thanks.
#1233
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#1235
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Re: Disney Movie Club part 5
A Bug's Life
Bedtime Stories
Beverly Hills Chihuahua
Bolt
Bridge to Terabithia
Camp Rock Extended Rock Star Edition
Cars
Cars Gift Set
Cheetah Girls One World: Extended Music Edition
Chicken Little
College Road Trip
Dinosaur
Disney/Pixar 6-Pack
Disneynature: Earth
Eight Below
Enchanted
G-Force
Glory Road
Hannah Montana and Miley Cyrus Best of Both Worlds Concert
Hannah Montana: The Movie
High School Musical 2: Extended Edition
High School Musical 3
High School Musical Remix
Invincible
Meet the Robinsons
Miracle
Monsters Inc.
Morning Light
National Treasure
National Treasure 2: Book of Secrets
Pinocchio
Pirates of the Caribbean Trilogy
Pirates of the Caribbean: At World's End
Pirates of the Caribbean: Curse of the Black Pearl
Pirates of the Caribbean: Dead Man's Chest
Pixar Short Films Collection Vol. 1
Race to Witch Mountain
Ratatouille
Remember the Titans
Roving Mars
Santa Buddies
Sky High
Sleeping Beauty 50th Anniversary Edition
Snow White and the Seven Dwarves
Snow White and the Seven Dwarves Gift Set
Snow White and the Seven Dwarves Gift Set
Space Buddies
The Chronicles of Narnia: Prince Caspian
The Chronicles of Narnia: The Lion, The Witch and the Wardrobe
The Game Plan
The Greatest Game Ever Played
The Haunted Mansion
The Jonas Brothers: The Concert Experience
The Nightmare Before Christmas
The Rookie
The Santa Clause 3: The Escape Clause
Th Wild
Tinker Bell
Tinker Bell and the Lost Treasure
Underdog
Up
Up Gift Set
Wall-E 2-disc
Wall-E 3-disc
#1236
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Re: Disney Movie Club part 5
We just got burned on the Up Blu-Ray for almost $40. And this month, I have had to reject my selection TWICE and they still sent me a notice telling me to respond.
#1237
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#1238
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Re: Disney Movie Club part 5
Considering how long it's been since I placed an actual order from the DMC, and this issue with the selections, I'll just be canceling my account as soon as that return is processed.
PS - the "refused, return to sender" message written on unwanted selections works for DMC just as well as Columbia House. And cuts out the need to argue with cast members about shipping charges and "why don't you just keep it" and other pitches.
#1239
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Re: Disney Movie Club part 5
For the 2nd time in a row, I have been sent a featured title I rejected. Worst part is I rejected the damn title twice already, still got reminders to respond, sent an e-mail and still got the damn Monsters Inc. Blu-Ray. I am sick and tired of this club. Time to call and bitch to get my $80 dollars back. As a word of warning to others
CANCEL ONCE YOU FULFILL AN ACCOUNT!!!!!!
CANCEL ONCE YOU FULFILL AN ACCOUNT!!!!!!
#1240
DVD Talk Hall of Fame
Re: Disney Movie Club part 5
For the 2nd time in a row, I have been sent a featured title I rejected. Worst part is I rejected the damn title twice already, still got reminders to respond, sent an e-mail and still got the damn Monsters Inc. Blu-Ray. I am sick and tired of this club. Time to call and bitch to get my $80 dollars back. As a word of warning to others
CANCEL ONCE YOU FULFILL AN ACCOUNT!!!!!!
CANCEL ONCE YOU FULFILL AN ACCOUNT!!!!!!
#1241
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Re: Disney Movie Club part 5
We appreciate that our Members want alternative methods to respond to their Featured Titles. You can respond via our Website at your convenience; call our 24 hour automated phone system at 800-382-4527 or mail in your Featured Title card.
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
#1242
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Re: Disney Movie Club part 5
We appreciate that our Members want alternative methods to respond to their Featured Titles. You can respond via our Website at your convenience; call our 24 hour automated phone system at 800-382-4527 or mail in your Featured Title card.
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
You could certainly learn a lot from listening to some suggestions and feedback here at this forum.
It's always easier to say "just email Disney with your concerns", but I think many people think that those type of communications get lost in the shuffle... or in some cases just thrown in the trash.
As a start, I would like to make a couple of observations and suggestions.
First, both the regular mail correspondence and the emails received from the DMC often contain language that refers to using a discount code to get a specified deal on their current DMC account.
However, since the website has been redesigned quite a while ago, there is no longer any way to use any discount codes.
This seems very deceptive on the part of the DMC, and very frustrating for the customer.
Next, the featured selection of the month is a deplorable situation.
The only way to ever get free shipping, it to buy 2 titles at over-inflated prices that you probably do not want anyway.
It would be so much better if the DMC offered free shipping for any order of 3 or more titles or something similar.
Just as well, more than just one option for the featured selection would be nice.
I will leave it there for now.
Thank you for coming in and posting here.
Hopefully we will see more of you and you can help the members through these means.
#1243
Administrator
Re: Disney Movie Club part 5
We appreciate that our Members want alternative methods to respond to their Featured Titles. You can respond via our Website at your convenience; call our 24 hour automated phone system at 800-382-4527 or mail in your Featured Title card.
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
If you are having concerns with your account, I can help! Please call me directly at 800-459-7002. Thank you!
Member Advocate
Disney Movie Club
http://forum.dvdtalk.com/dvd-clubs/4...ml#post9922145
should be the one you continue to use.
#1246
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Re: Disney Movie Club part 5
Last edited by zekeburger1979; 02-06-10 at 10:52 AM.
#1247
DVD Talk Legend & 2021 TOTY Winner
Re: Disney Movie Club part 5
My current offer is buy 1 at regular price, get Free Shipping on the entire order + 33% off additional DVD's or Blu-Rays. The 33% off might do away with any sigle order fulfillments though (I have 2 to buy). Maybe I could do 2 seperate orders of 1 item and get Free Shipping on both?
#1248
Re: Disney Movie Club part 5
My current offer is buy 1 at regular price, get Free Shipping on the entire order + 33% off additional DVD's or Blu-Rays. The 33% off might do away with any sigle order fulfillments though (I have 2 to buy). Maybe I could do 2 seperate orders of 1 item and get Free Shipping on both?
#1249
DVD Talk Legend & 2021 TOTY Winner
Re: Disney Movie Club part 5
On the left side of the main page there is button/link called "other offers." Click on that and you'll go to a page with a few added options with the top one being "no offer used." A scroll over says that sale prices will revert to regular prices. Perhaps that will allow you to order more than one item and help you complete your fulfillment
Last edited by Obi-Wanma; 02-12-10 at 10:38 AM.
#1250
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Re: Disney Movie Club part 5
Do a phone order. Or do your initial order online and then call and have them adjust the price of the discounted item so it isn't discounted anymore. That used to work in the past. I can't imagine that they'd take away the free shipping.